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The computer appears to be on however it will not change from a black “screen of death.”
The brightness setting for your computer could simply be too low, preventing any light from being produced on the backlight. Press the brightness up button to attempt to turn the brightness to an acceptable level.
Make sure that your computer is turned on. Hit the power button and hold for 2-3 seconds and make sure the power button is lit up.
Make sure your computer is plugged into the power charger which will display a light. Make sure your device is fully. If the computer does not charge when attached to the power charger, purchase a new power adapter.
If you know your computer is turned on first make sure that the display is not accidentally disabled. To do this, press one of the “Fn” keys in the lower corner of the keyboard and then press “F2.” If the display was disabled by accident, then this will re-enable the display.
The keys on the keyboard will not respond, they are broken and/or missing.
If you have missing keyboard parts, start by replacing the ones that are missing.
If your keys are stuck in place to where they won’t type, start by removing said key. There is a possibility that there is something stuck under there that is stopping it from being pressed. Remove the key part, and clean out the underneath part very well before popping the key back into place.
If the entire keyboard is unusable, you will need to replace the keyboard.
Your computer is turned on but it is stuck on a specific screen and nothing you press will exit from this screen.
Having too many tabs open on your computer will make the RAM work harder than necessary to keep a memory of all the tabs open. Closing unnecessary tabs will reduce the pressure on the RAM.
It is possible that if the battery is too low on the computer that it will work more slowly or not at all, try plugging in your computer and leaving it on the charger.
The battery could have experienced too many charge cycles and may be approaching the end of its useful life. If this is the case, you’ll need to replace it. If none of the above work, try replacing the battery on the back of your computer and restarting your computer.
The CPU must be kept within a specific temperature range. In order to keep the temperatures correct, a fan is attached to the processor using thermal paste. Should the CPU overheat, the frozen computer will either immediately shut down. To prevent this, purchase a thermal paste, scrape off the old paste and replace the new paste in the previous position.
The computer turns on but the camera fails to work.
The camera should be placed at the top center of your screen. Check to make sure there is a built in camera and that the camera slider is open.
To confirm the webcam is on, try pressing the function (Fn) key on the keyboard.
If the webcam is not working, the privacy settings for the camera may be turned off. Go to settings and select “on” for allowing apps to have access to the camera.
If the camera is not turning on, then the camera may be broken. Purchase and replace the current webcam
When attempting to download new programs, apps, or files device shows an error message stating the device is out of storage.
Lack of storage on the computer may be a result of a large amount of trash. To solve this issue, start by opening disk cleanup and selecting start. Running the disk cleanup will remove temporary files, empty the recycling bin, and remove items that are no longer needed.
Certain apps and programs may be taking up a lot of space on your device. The best option is to begin uninstalling unused apps or programs. Installing a third-party uninstaller program will also ensure complete deletion of these unwanted programs.
Purchase an external hard drive and import important files from device to the hard drive. This will allow for deletion of these files from the device which will free up storage space.
